Have a questions ? Email us at: support@cinicam.com

Email us at: support@cinicam.com

Privacy Policy

Last Updated: November 17, 2025

At Cinicam, we are committed to protecting your privacy and personal information. This Privacy Policy describes how Cinicam (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, use, or make a purchase from cinicam.com (the “Site”), or otherwise interact with us.

1. Information We Collect

We collect various types of information from and about you, including:

Personal Information You Provide to Us:
Contact Information: Name, email address, postal address, phone number.
Account Information: Username, password (encrypted), purchase history.
Financial Information: Payment card details (processed securely by third-party payment processors, we do not store full card numbers), billing address.
Communication Content: Information you provide when contacting customer support or communicating with us.
Information Collected Automatically (when you visit the Site):**
Device Information: IP address, browser type, operating system, unique device identifiers.
Usage Information: Pages viewed, links clicked, time spent on pages, referral source, date/time stamps.
Cookies and Tracking Technologies:  Information collected through cookies, web beacons, and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content (see Section 4).
Information from Third Parties:
We may receive information about you from third-party service providers (e.g., analytics providers, payment processors, advertising partners) to help us improve our services and marketing efforts.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Improve Our Services:
* Process and fulfill your orders, including shipping and returns.
* Manage your account and preferences.
* Respond to your inquiries and provide customer support.
* Personalize your shopping experience and recommend products.
* Operate, maintain, and improve the functionality and security of our Site.
For Marketing and Advertising:
* Send you promotional emails, newsletters, and offers (if you have opted in).
* Deliver targeted advertising on our Site and third-party platforms (e.g., Google Ads, social media).
* Measure the effectiveness of our advertising campaigns.
For Analytics and Research:
* Analyze trends, track user behavior, and gather demographic information.
* Conduct research and analysis to understand our customers and improve our products and services.
For Legal and Security Purposes:
* Detect and prevent fraud, unauthorized access, and other malicious activities.
* Comply with legal obligations, enforce our terms and conditions, and protect our rights and property.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, shipping, order fulfillment, data analysis, email delivery, hosting services, and marketing assistance.
Advertising and Analytics Partners: We share information with advertising networks and analytics providers (e.g., Google Analytics, Google Ads) to help us track our advertising effectiveness, deliver targeted ads, and understand how users interact with our Site.
Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity.
Legal Compliance and Protection: We may disclose your information if required by law, subpoena, or other legal process, or if we believe it’s necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

4. Cookies and Tracking Technologies

Our Site uses “cookies” and similar tracking technologies (like web beacons and pixels) to collect information. Cookies are small data files stored on your device that help us:

Remember your preferences.
Keep you logged in.
Analyze how you use our Site.
Deliver personalized content and advertisements.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

5. Your Choices and Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete personal information.
Deletion: You can request that we delete your personal information, subject to certain exceptions.
Opt-Out of Marketing: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly.
Cookie Preferences: You can manage your cookie preferences through your browser settings.
Do Not Track: We do not currently respond to “Do Not Track” signals.

To exercise any of these rights, please contact us using the details provided below.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is entirely secure, so we cannot guarantee absolute security.

7. Third-Party Websites

Our Site may contain links to third-party websites. This Privacy Policy does not apply to the practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. International Data Transfers

Cinicam is based in the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. Data protection laws in the United States may be different from those in your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email:  support@cinicam.com
Phone: +1 (901) 439 3147
Address5300 Hickory Hill Rd, Suite 103, Memphis, TN 38141, United States

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